Retail customers

Buy online, ship direct or pick up in-store

If you know what you want and want to order online we can either ship direct, or if its easier, ship to our nearest preferred re-seller (if we have one near you) where your order can be collected.

All online prices include shipping! (ex rural delivery, contact us)

Plumbers, Designers, Architects, Re-sellers

If you're in the industry we want you as a customer. A trade login grants you secure access to trade only pricing which allows you to mark-up or pass on to your customers.

1. Existing direct account holders and or plumbing and building merchant account holders

When applying for a trade log in you will notice a field to enter up to 3 of your preferred account options with whom your orders can be charged. When you place an order this way, we take your order number and process the order with your selected merchant or on your direct account and ship in the usual fashion. Please note customers that do not have a 'direct' account with Waterware consider the prices you see on-line are indicative trade prices only and not necessarily your invoice price which is controlled via your 3rd party account option. Please contact us if you need help finding the most competitive option using one of our preferred re-sellers.

2. New trade customers without direct or merchant accounts
Leave the account options blank or, if your unsure, put it down and we will let you know if we can charge orders via this option. In all other cases, you can select the usual e-commerce options or direct bank transfer during the check out process. Talk to us about opening an account if you intend ordering regularly.

Waterware Connect
This is a tool we use to communicate product news so it’s short, to the point, infrequent and always meaningful. Be selective with your choices if you want to only see product news relevant to your business. At least one category is required in order to have a trade login. Like us on Facebook if you want to see more light hearted random going ons.

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