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Design Service

Good products are the ingredients of a good system, how they are selected and go together is at least as important as the products themselves, Waterware can assist you in this process.

Waterware’s expert technical team are here to support you. Our specially trained in-house team provide a range of services which include:

  • Pre-sales: Product and system help and specification
  • Design and quote
  • Installation support
  • After sales troubleshooting and performance advice

If you are thinking about your home heating and cooling options, whether it be a renovation or a new build project, give us a call. We have a dedicated technical team who are committed to finding the best solution for every situation. 

The team will guide you through the design and quoting process from start to finish, providing advice and suggestions to get the best result from your budget. From choosing whether you want radiators or underfloor, to helping weigh up choices such as fuel source. We take into consideration your preferences, compatibility of products, ongoing running cost, and initial system cost. 

Some of our systems offer a chance to merge your heating and cooling with the production of domestic hot water. Electric hot water cylinders can cost up to four times more to run than a natural gas boiler or electric heat pump, and there is no compromise on heating system function

All we need to begin pricing after these details have been discussed, is a floor plan. We return to you a quote and a system description which contains product information, a layout of the materials on your plan, and the system schematic/design. After the initial quote, discussion continues with our technical and sales team until you are happy with everything, from the cost down to the placement of the last component inside the house.

Peace of mind systems that are designed, purchased, and installed to specification come with Waterware’s performance guarantee. Simply put, if the house doesn’t heat and cool correctly then we will rectify it at our cost.

Waterware also offers its online Knowledge Base as a source for technical troubleshooting and advice. 

Note: This is only available with a Waterware trade login

We consider ourselves experts in our field where we strive to answer any technical question you may have about any of our products.